Términos del servicio
Effective Date: 11 August 2026
Welcome to Velure. By accessing our website, using our services, or purchasing our products, you agree to these Terms of Service.
1. About Velure
Velure is an online retail skincare brand serving customers in the United States. For support, order, privacy, or legal enquiries, contact veluresupport1@gmail.com.
2. Eligibility
By placing an order, you confirm that you are legally permitted to enter into the purchase transaction under the laws applicable to you.
3. Products
We make reasonable efforts to display product descriptions, photographs, packaging, ingredients, and other product information accurately. Minor variations may occur because of photography, lighting, screens, packaging updates, or manufacturing differences.
4. Product Use
Velure skincare products should be used according to the instructions provided with the product or on our website. Where appropriate, patch testing is recommended before first use.
5. Skin Results
Individual skincare experiences vary depending on factors such as skin type, routine, frequency of use, sensitivity, lifestyle, and other personal characteristics.
6. Product Claims
Velure aims to present product information truthfully and responsibly. Objective claims should be appropriately supported and should not be interpreted beyond their intended cosmetic meaning.
7. Pricing
All prices are displayed in United States Dollars (USD $) unless otherwise stated. Prices may change, but the amount shown at checkout when an order is placed will generally be the applicable purchase price.
8. Payments
Payment must be successfully authorized before an order can be fulfilled. Payment processing may be provided by independent third-party services.
9. Orders
Submitting an order constitutes an offer to purchase. Velure may refuse or cancel an order for legitimate reasons such as suspected fraud, payment issues, pricing errors, stock limitations, or shipping restrictions.
10. Shipping
Orders are generally processed within 1–3 business days, followed by an estimated 3–7 business days for delivery within the United States.
11. Refunds
Eligible purchases are covered by our 30-Day Money-Back Guarantee subject to the conditions described in our Return Policy.
12. Promotions
Velure may offer discounts, free shipping, promotional pricing, or limited-time campaigns. Promotional conditions may vary and offers may not always be combined.
13. Your Information
Customers are responsible for providing accurate order, billing, and shipping information. Incorrect information may cause delays or delivery problems.
14. Our Content
Velure branding, original photographs, graphics, text, videos, product imagery, logos, and website content are owned by or licensed to Velure unless otherwise stated.
15. User Content
Customers submitting reviews, photographs, videos, testimonials, or other content confirm they have the right to provide that material.
16. Prohibited Use
Our website may not be used for unlawful activity, fraud, unauthorized access, malicious activity, intellectual property infringement, promotion abuse, or interference with website security.
17. Third Parties
Our website may rely on independent services for payment processing, shipping, ecommerce infrastructure, analytics, advertising, and other operational functions.
18. Liability
To the maximum extent permitted by applicable law, Velure is not responsible for indirect or consequential losses where such exclusions are legally permitted.
19. Term Updates
We may update these Terms when necessary. The latest version will remain available on our website.
Contact
Questions regarding these Terms can be sent to veluresupport1@gmail.com.